Legal

Privacy Policy

Last updated: January 1, 2025

OptiMind ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website optimind000.com or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.

1. Information We Collect

We may collect information about you in various ways:

Personal Data You Provide

When you fill out our contact form or communicate with us, we collect personally identifiable information, such as your:

  • Name
  • Email address
  • Company name
  • Any other information you choose to provide in your message

Automatically Collected Data

When you visit our website, certain information is collected automatically, including:

  • IP address and general geographic location
  • Browser type and version
  • Pages visited and time spent on those pages
  • Referring URL
  • Device type and operating system

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support
  • To send you information about our services when you request it
  • To improve our website and services
  • To comply with applicable legal obligations
  • To prevent fraudulent or abusive use of our services
  • To send you transactional emails related to your inquiries

3. Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect certain features of our website.

Types of cookies we may use:

  • Essential cookies: Required for the website to function properly.
  • Analytics cookies: Help us understand how visitors interact with our site.
  • Preference cookies: Remember your settings and preferences.

4. Third-Party Services

We use the following third-party services that may collect or process your data:

  • Resend — Used to send transactional emails (contact form confirmations and notifications). Resend processes your email address and name when you submit our contact form. For more information, see Resend's Privacy Policy.
  • Vercel — Our website is hosted on Vercel, which may collect server logs and analytics. See Vercel's Privacy Policy.

We do not sell your personal information to third parties. We may share your information with third parties only as necessary to operate our services or as required by law.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Contact form submissions are retained for up to 2 years to facilitate follow-up communication.

6. Your Rights

Depending on your location and applicable law, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your personal data, subject to legal obligations.
  • Objection: Object to the processing of your personal data.
  • Portability: Request a portable copy of your data in a structured format.

To exercise any of these rights, please contact us at hello@optimind000.com. We will respond within 30 days.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately.

9. International Data Transfers

OptiMind is based in North Macedonia. If you are accessing our services from outside North Macedonia, your information may be transferred to, stored, and processed in countries where our service providers operate. We take steps to ensure adequate protection is in place for such transfers.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Your continued use of our website after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: